INTRODUCTION

This Cookie Policy explains how Saif Al Ghurair Group LLC ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website of https://www.alghurair.com/("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

POLICIES & PROCEDURES

Definitions
Herein listed below are the basic definitions w.r.t to this policy. Data Subjects: All individuals about whom we hold Personal Data and who are the owners of the personal information/data. Personally Identifiable Information (PII) or Personal Data: Defined as "any information relating to an identified or identifiable natural person." This definition is further elaborated as "any information relating to an identified or identifiable natural person ('Data Subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person." Personal Data may be held on paper, in a computer, or any other media, whether owned by the organization or a personal device. Cookie: A cookie, in the context of web technology, is a small piece of data stored on a user's device (such as a computer, smartphone, or tablet) by a website they visit. Cookies are commonly used to enable certain features and functionality on websites, enhance the user experience, and collect information about the user's browsing behaviour. Sensitive Personal Data means the category of data that falls into any of the categories listed below:
  1. Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.
  2. trade-union membership
  3. Genetic data, biometric data processed solely to identify a human being.
  4. health-related data
  5. Data concerning a person’s sex life or sexual orientation.
A cookie is a small text file that a website stores on user computer or mobile device when user visit the site.  Cookies serve various purposes, including:
  1. Authentication
  2. Session Management
  3. Personalization
  4. Tracking and Analytics
  5. Advertising
Cookies are typically categorized as either first-party or third-party cookies:
  1. First-party cookies: These are set by the website the user is currently visiting and are primarily used to enhance the user experience on that website.
  2. Third-party cookies: These are set by domains other than the one the user is visiting and are commonly used for advertising, analytics, and tracking purposes by third-party services integrated into the website.
The specific cookies we use, and their purposes are described in the table below: Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information. Session Management: Session cookies are utilized to maintain the continuity of user sessions as they navigate through different pages of a website. These cookies help preserve user preferences and data during a single browsing session. The specific cookies we use, and their purposes are described in the table below:
Category of Cookies  Name of Cookie  Description  Data collected from registered users  Data collected from website visitors (users not logged in to the site / App)  Retention period 
Session Cookies    tk_lr,  Performance/Analytics. These cookies help in recognizing if a user has visited the website before, or if it's their first time. It also assists in measuring the effectiveness of the website performance. This would include any personal or account-related information collected when a user logs into the site. It may involve details such as login credentials, preferences, and interactions within the website. This refers to information gathered from users who are browsing the site without logging in. Common data collected in this case might include cookies, browsing behavior, device information, IP addresses, or other non-personally identifiable information to improve user experience, website performance, or for analytics purposes.   Till 2025-10-11, 2025-11-15
tk_or Performance/Analytics If you're logged in, this cookie might track your interactions within the website or app, including the pages you visit and other behaviors. It could help personalize your experience, remember your preferences, and maintain your session across page requests. If you're browsing without logging in, tk_or could track your source of entry (e.g., whether you came from a search engine, social media link, or another page). This could be used for analytics, marketing, or improving user experience based on the sources of traffic.   Till 2025-10-11, 2025-11-15
Targeting Cookies - These cookies are used to track visitors across websites. They may be used to build profiles of user behaviour and interests to show relevant ads.
Category of Cookies  Name of Cookie  Description  Data collected from registered users  Data collected from website visitors (users not logged in to the site / App)  Retention period 
Targeting Cookies   wp-wpml_current_language  Language preferences. The cookie is typically associated with the WPML (WordPress Multilingual Plugin), which is used to manage and display multiple languages on WordPress websites If you're logged in, this cookie helps ensure that your language preference is preserved across different sessions and pages. It can be used in combination with other user-specific data for a tailored experience.    Even if you're not logged in, this cookie will store your language preference during your session, or for a longer period depending on the cookie settings. This allows the site to present content in the correct language based on the user's previous selection.  Till 2024-10-19
Performance/Analytical Cookies - Used to collect aggregated and anonymous information on user behaviour and how the website is performing. These cookies allow to count visits and traffic sources to measure and improve the performance of the website. They help to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Category of Cookies  Name of Cookie  Description  Data collected from registered users  Data collected from website visitors (users not logged in to the site / App)  Retention period 
Performance/ Analytics Cookies   wordpress_logged_in, wordpress_sec, wp-settings  User authentication and settings This cookie helps maintain the user's logged-in status, meaning the user does not have to log in again when moving between pages or upon return visits. This cookie is not set for non - logged -in visitors  Varies, up to 2025-10-18
Persistent Cookies A persistent cookie is one that remains on your machine past the point of session expiration. It is stored on disk and used for websites to remember you (or other information about you, or other information it deems necessary to store) between visits. 
Category of Cookies  Name of Cookie  Description  Data collected from registered users  Data collected from website visitors (users not logged in to the site / App)  Retention period 
Persistent Cookies   twk_uuid_5ac0c5bad7591465c70917ba  Targeting/UUID storage. It will remain on the visitor's device for a longer period (typically months or even longer) unless manually deleted by the user. If you are logged in, this cookie might link your account with interactions from previous sessions. The Tawk.to system can potentially reference these past sessions when you return to the website, improving support services and user experience. For visitors who are not logged in, this cookie helps recognize them as a unique visitor for the purposes of customer support, even across sessions. It allows the Tawk.to live chat widget to maintain a record of their visit history, making the service more responsive and personalized.  Till 2025-02-18
You can customise your cookie preferences and accept or decline cookies when you visit our website. You have the option of consenting to our use of cookies prior to browsing our websites. You can manage your cookie choices at our Cookies Preference Center The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. The customisation options are as follows:
  1. Accept All Cookies: You can choose to accept all cookies, allowing our website to collect and use your data for various purposes.
  2. Reject All Cookies: You can choose to reject all cookies except essential ones. This option may limit the website's functionality.
  3. Customize Preferences: You can customize your cookie preferences by selecting specific types of cookies they want to accept or reject. 

Update

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any such changes will be posted on this page with an updated effective date.

Contact US

If you have any questions about our Cookie Policy or the use of cookies on our website, please contact us at privacy@alghurair.com